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If you have an emergency maintenance request, as defined in your lease and your Renter's Handbook, please follow the directions on how to report emergency repairs at the bottom of this web page.
If you have a non-emergency maintenance request for the property you are renting from Hoffman Realty, please put your request in writing. You can report a maintenance issue to us in writing using either:
Your Renters Portal (the preferred method as you can report a maintenance issue and also track and update it online), or
The Maintenance Request Form on this web page
If you are unable to use either of these methods please call our toll fee maintenance number at 1-855-559-5525
As our renter, you do not have the right to perform or arrange for repairs at the landlord's expense, nor do you have any right to deduct the cost of any repairs from your rent payments due. All maintenance and repair work requested by our renters, and ordered by your landlord, takes place during normal business hours, Monday through Friday from 9 AM to 5 PM, excluding emergencies.
If you have a life-threatening emergency please call 911.
Otherwise, under our guidelines, and the Florida Landlord Tenant Laws, emergency repairs are ONLY as follows:
Emergency Repairs should be reported by telephone by calling the toll-free number 1-855-559-5525
Hoffman Realty provides property management services in Tampa, Florida and surrounding communities.